Our Company

At the Mercor Group of Companies (Mercor) our aim is to improve business decisions, impact strategic relationships and transform business outcomes.

We solve business problems by bringing analytical rigor to decision making through a combination of business domain expertise, consulting and analytics skills. Our desire is to assist our clients move towards business excellence and achieve breakthrough performance. At Mercor our commitment is to go the extra mile and deliver exceptional value to the client.

In recent years we have successfully implemented powerful performance improvement regimes based on the Australian Business Excellence Framework. Our consulting assignments involve our professional input to assist in the procurement and delivery of large capital projects. This requires the right strategies, planning, information systems and analytics, facilitative decision making, stakeholder engagement and documentary support. We employ proven techniques to facilitate these interrelated processes.

We work collaboratively with our clients and client teams to find creative solutions to business problems, develop buy-in and motivate people to move towards desired business outcomes.

Key Functional Areas

Our consulting services are structured around these four key functional areas.

Governance and Leadership

Governance & Leadership

Facilitating strategic and business planning activities to assist in developing a clear strategic direction.

Strategic Procurement

Strategic Procurement

Acquiring projects, services, products, or commodities that have strategic significance or importance.

Collaboration and Teamwork

Collaboration & Teamwork

Developing collaboration and teams to capitalise on the synergies and combined strengths of the individuals.

Business Excellence

Business Excellence

Designing, building and implementing systems and processes that motivates the right organisational behaviours that lead to excellence.

 

Key Service Delivery Areas

Alliance and Relationship Contracting

Contracting Strategy Development

Program and Project Management

Organisational Performance Management

Construct Conceptialisation Research

Enterprise Feedback Management

Investment Logic Mapping (ILM)

Decision Impact Analysis

 

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Key Operational Areas

Our consulting services are provided through these key operational improvement areas.

Organisational Development and Health

Organisational Development & Health

Group Facilitation, Alliance Facilitation, Psychometrics, Change and Transition Management, Alignment Workshops, Culture Print Surveys, Health Checks, Managing People Workshops,...

Contracting Strategy Development

Contracting Strategy Development

Contracting Strategy Process Facilitation, Early Contractor Involvement, Alliance Contracting,...

Bid Development and Support

Bid Development & Support

Early positioning, Bid Strategy Development, Technical Writing, Proposal Development, Team Coaching, Workshop Facilitation,...

Analytical Reporting

Analytical Reporting

Descriptive Analytics, Scorecards, Thematic Analysis,...

Process and Systems Improvement

Process and Systems Improvement

Continuous Improvement, Business Process Reengineering, Australian Business Excellence Framework,...

Risk, Value and Project Management

Risk, Value & Project Management

Risk Management Studies, Value Management Studies, Project and Program Management,...

Program Evaluations and Reviews

Program Evaluations & Reviews

Internal Audits, Assessments, Post Implementation Reviews, Product and Process Validations, Economic / Needs / Outcomes Analyses,...

Management Information Systems

Management Information Systems

Multi-dimensional Measurement Frameworks (xEScores), Data Modelling, Data Collection and Surveys,...

Governance Plans and Frameworks

Governance Plans & Frameworks

Strategic Planning, Decision Impact Analysis, Business Excellence Methodologies,...

Decision Analytics

Decision Analytics

Investment Logic Mapping, Construct Mapping, Problem Framing, Multi-Criteria Analysis,...

Stakeholder Management

Stakeholder Management

Coaching and Mentoring, Facilitation, Workshopping, Stakeholder Communications Planning,...